On Management in Crisis

In these times where the emergence of crises is seemingly unending, it might be instructive to step out of the chaos, just for a moment, to critically think about and reflect upon what we’ve experienced for a good number of years in organizations, institutions and society in regard to the phenomenon we call management.  I purposefully avoid the use of the term leadership here simply because it is so misunderstood and too often self-ascribed in an attempt to elevate status. We’ll keep to the use of the term management consistent with that found in W. Edwards Deming’s Out of the Crisis, where he concluded, management is the problem!